LAA Covid-19 Update - New Operational Procedure from June 2021 - News - Leicester Animal Aidfeature image

LAA Covid-19 Update - New Operational Procedure from June 2021

Due to the current Coronavirus situation and to ensure the health and safety of our visitors, supporters, staff and volunteers, we have had to adapt the way in which we can operate for the remainder of 2021.


Unfortunately, we are not able to accommodate visitors who wish to walk around our centre and view all dogs and cats.  However, this will not hamper our ability to be able to match you successfully with a new four-legged best friend. 

Rescue and rehoming:

We are able to accept new animals into our care that have been offered a rescue space either by arranging to collect them (if possible) or by appointment only for them to be transported to us.  If you need to rehome your cat or dog, please either telephone the Centre on 01455 888257 or email on

We are able to rehome animals in our care once mutual compatibility has been agreed by both LAA and a new owner/family.  We can arrange for a new owner/family to meet their potential new dog at their own home (where possible) or by appointment only to meet at our Centre.  All meets with our cats are by appointment only at our Centre. If you are interested in one of our cats or dogs that are promoted on our website or Facebook, please visit our website: and complete an Interested Parties Form or alternatively telephone our Centre on 01455 888257.  

Our staff have appropriate PPE equipment and will maintain effective social distancing. 

Charity shops:

Our shop at 50 D Blaby Road, South Wigston is open from Tuesday 13th April and from 10 am until 4pm Tuesday to Friday and 10 am until 3 pm each Saturday. 

Our on-site charity shop is also open from Tuesday 13th April and will be open from 10am until 2pm on Tuesdays, Wednesdays and Fridays and from 11 am until 2 pm each Thursday.  

Main reception and retail sales:

Our main reception will remain closed to general visitors with the exception of sales of cat and dog related products such as food, toys, leads/harnesses and to accept money collection boxes/tins and other monetary donations.  Our team will still be able to assist with any queries or questions you may have.   

Donated goods:  

We cannot currently accept donated goods for our charity shops due to lack of storage but we can accept donations of dog and cat-related products such as cat litter, beds, toys and food. These can be dropped off when our gates/on-site shop is open at the times above.  

We can also accept essential products such as bleach, washing powder, heavy-duty bin liners, sterilising fluid/tablets and anti-bacterial hand wash. A list of items that we regularly use is available here.

Thank you very much for your co-operation and support.