Advice and Support
If you are struggling to care for your pet, we are happy to provide suggestions and advice to help you. Please call our advice line on 01455 888257.
We can also provide contact details for reputable trainers and behaviourists and advice to help with your pet's separation anxiety which may be displayed through soiling in the home and/or destructive behaviour when they are left alone. Please visit our Advice and Support information page for further details.
Our Community Pet Support Scheme (CPSS) provides practical help for elderly, disabled and/or housebound pet owners in three areas of Leicestershire to help keep their cherished pet at home with them. Please read further details here or call us on 01455 888257.
Information for rehoming & process
If you decide to rehome your dog or cat, you can contact us on 01455 888257 or email info@leicesteranimalaid.org.uk
We will ask for more information about your pet such as their breed, age, whether they are vaccinated, neutered/spayed, any health and dietary requirements they may have and, of course, your reason for rehoming.
This information will be added to our waiting list and we will contact you if we are able to offer rescue space. This would normally be within 48 hours of receiving your call. If you do not hear from us, then, unfortunately, we are unable to offer space. We can, however, provide you with contact details of other rescue organisations if you request this when you call or you can search on the Association of Dogs and Cats Homes website.
Please note, we are unable to accept emergency admissions for rehoming. We work fairly, according to our waiting list, and we cannot accept animals if we simply do not have the space. We are currently receiving an unprecedented number of calls and are working hard to help as many animals as possible. All cats and dogs will be booked in at a mutually convenient time and date.
Care whilst at the Centre
On arrival, all dogs and cats will receive a full veterinary health check, vaccinations, microchip, flea, worm and veterinary treatment if required. They will also receive a behavioural assessment, training, love and attention. More information about the care and enrichment we provide for our residents is available here.
Please be aware
L.A.A. works hard to ensure every resident's stay is safe, secure and happy. Our animals' psychological and physical welfare is our primary concern. However, please be aware that occasionally it may be necessary to put an animal to sleep for the following reasons:
(a) To relieve suffering from physical or psychological illness that is not considered viable to be treated and will result in a poor quality of life for the animal.
(b) Aggression that deems the animal unsuitable for rehoming due to the likelihood of bites and subsequent injuries to people and/or (in some situations) other animals.
(c) Aggression that deems the animal unsuitable to be accommodated at the Centre due to the likelihood of bites and subsequent injuries to people and/or (in some situations) other animals.
(d) If a cat tests positive for FIV and/or FeLV.
Decisions on animals being put to sleep are made in conjunction with our nominated veterinary practice and animals are put to sleep by a registered veterinary practitioner.
Please also be aware that the law regarding controlling your dog and dangerous dog legislation, applies all dog owners and those in control of dogs in public, in a private place and within your own home. More information about this is available here.
Further information
If you have any further questions, please call on 01455 888257 or email info@leicesteranimalaid.org.uk